Award-Winning Managed IT Services
In today’s fast-paced business environment, reliable IT infrastructure is critical for success. However, managing complex IT systems internally can be a drain on resources and a source of frustration. That’s where managed IT services come in.
What are Managed IT Services?
Managed IT service providers like Australia Wide IT act as an extension of your in-house team, proactively monitoring, maintaining, and securing your IT infrastructure.
- We take care of the day-to-day IT headaches, this includes regular system updates, performance optimisation, and patch management to prevent vulnerabilities before they become security threats.
- We also monitor your systems to identify and address any potential issues before they disrupt your operations.
- We offer same-day on-site support, ensuring a rapid response to critical IT problems that require immediate attention. This minimises downtime and gets your business back up and running as quickly as possible in the event of an outage.
Benefits of Managed IT Services
Partnering with Australia Wide IT for your managed IT services offers many benefits for your business:
Increased Efficiency & Productivity
Our proactive approach to IT management ensures your systems are always running smoothly, minimising downtime and boosting employee productivity.Enhanced Security
We implement robust cybersecurity solutions to safeguard your data and systems from ever-evolving threats.Reduced Costs
By outsourcing your IT management, you eliminate the need for additional IT staff leading to significant cost savings.Scalability & Flexibility
Our managed IT services scale with your business needs, allowing you to adapt to changing IT demands without heavy upfront investments.24/7 Emergency Support
Our dedicated team of IT professionals is on call 24/7 to swiftly address any IT issues and keep your systems running efficiently.Peace of Mind
Knowing your IT infrastructure is in the hands of experienced professionals allows you to focus on your business goals with peace of mind.Our Services
Our fixed price Managed IT Support Programs will increase your businesses competitiveness and efficiency with our I.T. Professionals on call for you 24/7.
Class leading response times ensure your that when things do go wrong we’ll be there in a hurry so you can get on with doing what your business does best.
Our Guarantee
If you are looking for the best Melbourne IT Support Services. Get in Touch with Us Today and get the adavantage of all Our Guarantee services. Try our 14 days free trial services and test yourself!
If we can't fix it, we'll pay you!
This is not a gimmick or a false promise, it is a demonstration of our commitment to our customers.
If we are unable to offer a solution to your computer problem not only will our fee be waived but we will pay you $500. In some cases the solution might be to replace hardware or software, if we offer a solution and you elect not to proceed you acknowledge that we have fulfilled our promise to you under this guarantee. This guarantee does not apply to data recovery.
Not only do we offer what we think is Our guarantee services are the best in the I.T. industry we also offer two more guarantees, not because we have to, but because we want to.
Quality Guarantee
The Australia Wide IT team prides itself on its high level of professionalism and integrity in every aspect of our business and our guarantee of all workmanship.
Repairs will be conducted immediately free-of-charge if any faults or defects are detected in our work within 30 days of the work being performed.
In the rare event we are unable to find a solution to your computer problem NOT ONLY will our fee be waived but we will pay you $500.
30 day configuration warranty
If any hardware sold, configured and installed by Australia Wide I.T. should fail with 30 days we will reconfigure the equipment free-of-charge.
The following conditions apply for eligibility:
- The goods must have been originally supplied and installed by AWIT
- The fault must be reported to AWIT within 30 days of installation.
- The goods must fall within the normal manufacturers warranty period.
- In the case of computer systems including desktops, laptops and servers the customer must have a full, valid backup for the affected system otherwise AWIT will restore the system to original factory defaults only.
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Testimonials
My business has grown from 3 stores to 5 stores over the last 3 years; one of the unfortunate consequences of this has been the fact that our old server and network could not cope with the growth. After much deliberation we chose Australia Wide I.T. to not only arrange the supply and installation of our new network, but to also provide long term support. We have been very pleased with our decision and would happily recommend them.
Bruce
The team at AWIT deliver nothing but breathtaking service!!!!
Brett
Your work last week was amazing. You couldn’t have been more supportive or expert in your conduct. I am very grateful and am amazed at your generous invoicing of last week’s work. I can only repay you by recommending you to as many people as possible.
Thank you. It is refreshing to know that when a problem occurs, you are always there – with great service.
Keran
We would recommend you to anyone, anytime.
Thank you all so very, very much for all your support. Not to mention bringing back my files to my Company. I cannot thank you guys enough.
Thanks again.
Leigh
A very big thank you from me to all of the guys there….You make things so easy for us and are always available to help.
A massive shout out to the Nash though for fixing our printer – you nailed it Nash and not only changed MY life, but also helped to save some trees in the Amazon Forest!
Thanks to you all.
Jo
Our previous I.T. Service Provider was distant, hard to contact and not customer focused. With Australia Wide I.T. we now have great service with a human touch. Our calls are answered promptly and the team is always ready to help in any way.
The maintenance program put in place by AWIT offers us peace of mind that our entire system is correctly and closely monitored.
Monica
Attentive and thorough, Australia Wide I.T. get onto any of our I.T. problems quickly – with prompt, friendly and efficient service. Whenever we need to upgrade, we know we can trust their knowledge in supplying flawless new equipment that always works both physically, and to suit our needs.
Alison
Very much appreciate your very quick response today. It was pay day today and I was a bit worried (that we wouldn’t be able to process the pays) but because of you all is well, so a big thanks.
Dale
They’ve gotten to know our business so well and they’re truly interested in helping us. It’s like having our own I.T. Department in-house. Australia Wide I.T. takes a personal interest in our team, our business and where we’re going. They’re like family.
Other I.T. companies just didn’t seem to have the same depth of knowledge as these guys. Rather than blame the user (us) they go the extra mile, locate the problem and fix it – Every time!
Coral
All good as usual, keep up the professional service.
Diana